{"id":148907,"date":"2024-07-11T12:12:36","date_gmt":"2024-07-11T03:12:36","guid":{"rendered":"https:\/\/www.fujifilm-x.com\/?page_id=148907"},"modified":"2025-06-23T05:16:16","modified_gmt":"2025-06-23T05:16:16","slug":"support","status":"publish","type":"page","link":"https:\/\/www.fujifilm-x.com\/de-de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\">Support<\/h1>\n\n\n\n\n<div id=\"block_bd188dcf5d52a9738d87714cb78d1420\" class=\"wp-block wp-block-general-support  no-align\">\n            <div class=\"wp-block-general-support__list\">\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/\" target=\"\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img data-preload-after-window-load=\"preload\" data-preload-delay=\"300\" loading=\"lazy\" decoding=\"async\" width=\"106\" height=\"92\" src=\"https:\/\/fujifilm-x.b-cdn.net\/wp-content\/uploads\/2024\/02\/ico_support-download.webp?width=106&#038;height=92\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">Download<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Halte deine Kamera oder Software durch Updates stets auf dem Laufenden<\/p>                                            <ul>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/firmware\/cameras\/\" target=\"\">\n                                        Firmware                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/software\" target=\"\">\n                                        Software                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/lut\" target=\"\">\n                                        LUT                                    <\/a>\n                                <\/li>\n                                                    <\/ul>\n                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/manual\/cameras\/\" target=\"\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img data-preload-after-window-load=\"preload\" data-preload-delay=\"300\" loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"90\" src=\"https:\/\/fujifilm-x.b-cdn.net\/wp-content\/uploads\/2024\/02\/ico_support-manual.webp?width=128&#038;height=90\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">BEDIENUNGSANLEITUNG<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Hier findest du unsere Bedienungsanleitungen<\/p>                                            <ul>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/manual\/cameras\/\" target=\"\">\n                                        Kameras                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/manual\/lenses\/\" target=\"\">\n                                        Objektive                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/manual\/accessories\/\" target=\"\">\n                                        Zubeh\u00f6r                                    <\/a>\n                                <\/li>\n                                                    <\/ul>\n                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/compatibility\/cameras\/\" target=\"\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img data-preload-after-window-load=\"preload\" data-preload-delay=\"300\" loading=\"lazy\" decoding=\"async\" width=\"104\" height=\"104\" src=\"https:\/\/fujifilm-x.b-cdn.net\/wp-content\/uploads\/2024\/02\/ico_support-compatibility.webp?width=104&#038;height=104\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">KOMPATIBILIT\u00c4T<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Erfahre mehr \u00fcber die Kompatibilit\u00e4t unserer Produkte<\/p>                                            <ul>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/compatibility\/cameras\/\" target=\"\">\n                                        Kameras                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/compatibility\/lenses\/\" target=\"\">\n                                        Objektive                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/compatibility\/accessories\/\" target=\"\">\n                                        Zubeh\u00f6r                                    <\/a>\n                                <\/li>\n                            \n                                <li>\n                                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/compatibility\/software\/\" target=\"\">\n                                        Software                                    <\/a>\n                                <\/li>\n                                                    <\/ul>\n                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/digitalcamera-support-en.fujifilm.com\/\" target=\"_blank\" class=\"support_icon_link\" rel=\"nofollow noopener\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img data-preload-after-window-load=\"preload\" data-preload-delay=\"300\" loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/fujifilm-x.b-cdn.net\/wp-content\/uploads\/2024\/02\/ico_support-faq.webp?width=102&#038;height=102\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">FAQ<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Unsere Antworten auf h\u00e4ufig gestellte Fragen<\/p>                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"http:\/\/digitalcamera-support-eu.fujifilm.com\/de\/\" target=\"_blank\" class=\"support_icon_link\" rel=\"nofollow noopener\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img data-preload-after-window-load=\"preload\" data-preload-delay=\"300\" loading=\"lazy\" decoding=\"async\" width=\"87\" height=\"90\" src=\"https:\/\/fujifilm-x.b-cdn.net\/wp-content\/uploads\/2024\/05\/ico_support-repair.png?width=87&#038;height=90\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">REPARATUREN<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Melde deine Kamera zur Reparatur an oder pr\u00fcfe den Status deiner laufenden Reparatur <\/p>                                            <ul>\n                            \n                                <li>\n                                    <a href=\"http:\/\/digitalcamera-support-eu.fujifilm.com\/de\/\" target=\"_blank\" rel=\"nofollow noopener\">\n                                        FUJIFILM Service Center                                    <\/a>\n                                <\/li>\n                                                    <\/ul>\n                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/#\" target=\"\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img data-preload-after-window-load=\"preload\" data-preload-delay=\"300\" loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"96\" src=\"https:\/\/fujifilm-x.b-cdn.net\/wp-content\/uploads\/2024\/07\/ico_support-contact.png?width=75&#038;height=96\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">KONTAKT<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Kostenlose Hotline f\u00fcr DE \/ AT: Montag bis Donnerstag: 8:00-17:00 Uhr, Freitag: 8:00-16:00 Uhr, Hotline: 00800 3854 3854. Email: service_feie@fujifilm.com<\/p>                                            <ul>\n                            \n                                <li>\n                                    <a href=\"#\" target=\"_self\">\n                                                                            <\/a>\n                                <\/li>\n                                                    <\/ul>\n                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/eshop.fujifilm-x.com\/de\/customer\/account\/login\" target=\"_blank\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img decoding=\"async\" src=\"\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">FUJIFILM X | GFX Members<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Registriere deine Kamera oder dein Kamerazubeh\u00f6r und profitiere von unserem personalisierten Service.<\/p>                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/eshop.fujifilm-x.com\/de\/fps\" target=\"_blank\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img decoding=\"async\" src=\"\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">FUJIFILM Professional Services<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                    <p>Der FUJIFILM Professional Service bietet Mitgliedern exklusive Vorteile und Dienstleistungen.<\/p>                                    <\/div>\n\n            \n                <div class=\"wp-block-general-support__list--box\">\n                    <a href=\"https:\/\/www.fujifilm-x.com\/de-de\/wp-content\/uploads\/2026\/09\/Allgemeine-Geschaftsbedingunen_Rep_V3-1-1.pdf\" target=\"_blank\" class=\"support_icon_link\">\n                        <div class=\"support_gc_bd\">\n                            <div class=\"support_gc_icon\">\n                                <img decoding=\"async\" src=\"\">\n                            <\/div>\n                            <span class=\"headline_h2 block\">Allgemeine Gesch\u00e4ftsbedingungen<\/span>\t\t\t\t\n                        <\/div>\n                    <\/a>\n                                                        <\/div>\n\n                    <\/div>\n    <\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-spacing-extra-large has-no-design is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=\"block_c1baafd33d2c0c6d9237e79cc41882c3\"\n\tclass=\"wp-block block-post-list no-align\">\n\n\t\t\t<span class=\"flex items-center justify-between space-x-2 mb-4 md:mb-6\">\n\t\t\t\t\t\t\t<span class=\"heading font-fjalla-one text-2xl sm:text-3xl tracking-tight uppercase text-gray-900 block\">\n\t\t\t\t\tNews\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/news\/?_news___type=software\" class=\"btn--view-more\" target=\"_self\">\n\t\t\t\t\tView More\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<ul class=\"post-list\">\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/firmware\/cameras\/x-hf1\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">30.09.2026<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">X half Firmware Update Ver.2.00<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/news\/notice_of_applications_software_used_with_macos_27_golden_gate\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">15.09.2026<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">Notice of Applications Software Used with \u201cmacOS 27 Golden Gate\u201d<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/firmware\/cameras\/gfx-eterna-55\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">15.07.2026<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">GFX ETERNA 55 Firmware Update Ver.1.10<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/firmware\/cameras\/gfx100rf\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">30.06.2026<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">GFX100RF FRAGMENT EDITION Firmware Update Ver.1.13<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/support\/download\/firmware\/cameras\/x-e3\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">23.06.2026<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">X-E3 Firmware Update Ver.1.32<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=\"block_a06f37460e9d6c23637089c5c318014e\"\n\tclass=\"wp-block block-post-list no-align\">\n\n\t\t\t<span class=\"flex items-center justify-between space-x-2 mb-4 md:mb-6\">\n\t\t\t\t\t\t\t<span class=\"heading font-fjalla-one text-2xl sm:text-3xl tracking-tight uppercase text-gray-900 block\">\n\t\t\t\t\tImportant Notices\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/news\/?_news___type=important-news\" class=\"btn--view-more\" target=\"_self\">\n\t\t\t\t\tView More\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<ul class=\"post-list\">\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/news\/important_notice_fujifilm_x-e5\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">20.11.2025<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">Important Notice Regarding the &#8220;FUJIFILM X-E5&#8221; Digital Camera (Inspection of Strap Attachment Area)<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm-x.com\/de-de\/news\/important-notice-for-consumers-processing-fujifilm-digital-camera-files-using-macos\/\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">02.02.2022<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">Important notice for consumers processing FUJIFILM digital camera files using macOS<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t<a href=\"https:\/\/www.fujifilm.com\/news\/n180111.html\" rel=\"nofollow noopener\" target=\"_blank\">\n\t\t\t\t\t\t\t<small class=\"post-list__date\">24.01.2018<\/small>\n\t\t\t\t\t\t\t<span class=\"post-list__title\">Wall Plug for AC Power Adapter AC-5VF for Digital Cameras<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support<\/p>\n","protected":false},"author":128,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"block_contact_form_hs_form_id":"","block_contact_form_hs_portal_id":"","block_contact_form_hs_region":"","footnotes":""},"category":[],"local_category":[],"local_tag":[],"class_list":["post-148907","page","type-page","status-publish","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","acf":[],"fujifilm_category_label":"","publishpress_future_action":{"enabled":false,"date":"2026-10-25 05:52:20","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/pages\/148907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/users\/128"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/comments?post=148907"}],"version-history":[{"count":0,"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/pages\/148907\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/media?parent=148907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/category?post=148907"},{"taxonomy":"local_category","embeddable":true,"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/local_category?post=148907"},{"taxonomy":"local_tag","embeddable":true,"href":"https:\/\/www.fujifilm-x.com\/de-de\/wp-json\/wp\/v2\/local_tag?post=148907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}